De-risking digital transformation through stringent standards

FXi, a Bell Canada Company, recently renewed our Azure Expert Managed Services Provider (MSP) (AEMSP) certification. The certification process requires regular audits and reviews, fostering a culture of continuous improvement within our organization. While a significant effort requiring many hours of participation in audits, it provides significant value to our customers, and is managed within the formal framework of our Corporate Multi-cloud Certification and Compliance Program.

This program provides governance over our commitment to comply with local and international regulations, thereby reducing legal risks for our clients while ensuring quality and security. Among FXi’s relevant certifications are ISO/IEC 27001:2022 and SOC 2 Type II Attestation (Service Organization Control 2).

FXi Compliance Chief Violeta Dobrescu notes that it is well worth the effort

"The road to AEMSP certification is filled with demanding challenges. Each stage of the audit puts our maturity, processes, and methodologies to the test. However, it is precisely this rigor that enables us to stand out and guarantee exceptional quality services to our clients – reducing their risk and accelerating their digital transformation journey by engaging with FXi".

Our partnership with Microsoft Azure dates to 2012 and has been core to our commitment to deliver best-in-class products and services. Through this collaboration, we have been able to develop innovative solutions that cater to our clients’ specific needs, such as:

Our work with a high-tech company in the civil aviation sector: thanks to our Azure managed services, it has optimized threat detection, monitoring and response, thereby strengthening its security posture.

Our support to a public sector organization with the implementation of an Azure B2C environment: using a highly collaborative delivery strategy throughout the project, FXi provided an MVP (minimum viable product) solution, bringing immediate value to the organization. Our customer benefited from a fully functional and secure B2C authentication solution for its users.

To learn how we design, build, and manage automation to enhance the speed of delivery, maintain consistency in service, and improve efficiency for our clients. Visit our Manage page.

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All of our cloud solutions and services we offer are managed under our Cloud Center of Excellence (CCoE), which is essential for successful cloud adoption for our clients. Its main objective is to guide, support and accelerate transformation to the cloud using market best practices. It aims to facilitate successful cloud adoption in large organizations, create a cloud-focused culture, and put in place frameworks, processes, and best practices to guide cloud usage.

From our beginnings as an independent IT service provider to becoming one of the first in Canada to offer full cloud management services, we’ve always been ready to capitalize on opportunities to get closer to our goal.

Last year, in June 2023, we joined the Bell family as an independently operated company of Bell Canada Business Markets. Today, FXi, a Bell Canada Company, accelerates digital transformation for leading organizations by managing the growing complexity of multi-cloud, integrations and connectivity with highly skilled experts, automated end-to-end solutions, and an advanced partner ecosystem across major cloud providers and ServiceNow.